Last Updated: August 29, 2026
Welcome to Dost Cosmetics. By accessing our website, browsing our products, or placing an order, you agree to the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.
Dost Cosmetics is an online cosmetics and beauty products store operating in Pakistan.
Business Name: Dost Cosmetics
Email: dostcosmatics845@gmail.com
Phone / WhatsApp: 03049292644
Store Address: Shop No. 15–18, Alhajs Shopping Plaza, Karkhano, Peshawar, Pakistan
By using our website, you agree to:
We reserve the right to refuse or cancel an order if we reasonably suspect fraudulent activity, incorrect information, abuse of our policies, or other unauthorized activity.
We make reasonable efforts to display our products, images, descriptions, prices, shades, colors, sizes, and other information as accurately as possible.
However, colors and appearance may vary depending on your screen, device, lighting, photography, and other factors.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products when necessary.
Dost Cosmetics aims to provide genuine and properly packaged products.
Customers should inspect their order upon delivery. If a product arrives damaged, defective, leaking, broken, incorrect, or incomplete, please contact us as soon as possible according to our Return & Refund Policy.
All prices displayed on our website are subject to change without prior notice.
We may offer Cash on Delivery (COD) and other payment methods available at checkout.
For COD orders, customers agree to pay the full order amount to the delivery partner at the time of delivery.
We reserve the right to verify or confirm COD orders before dispatch.
Placing an order on our website does not guarantee that the order will be accepted.
We reserve the right to accept, decline, or cancel an order for reasons including:
If we cancel an order for which payment has already been made, we will provide an applicable refund according to our Refund Policy.
If you wish to cancel an order, contact us as soon as possible. Orders that have already been dispatched may not be cancellable.
We deliver orders to locations within our available delivery coverage in Pakistan.
Delivery times are estimates and may vary due to courier delays, weather, public holidays, incorrect addresses, remote locations, security situations, or other circumstances outside our reasonable control.
Customers are responsible for providing an accurate and complete delivery address and an active phone number.
For more information, please refer to our Shipping Policy.
For COD orders, the customer must be available to receive the parcel and pay the full amount due.
If a customer repeatedly places orders and refuses or fails to accept COD deliveries without a valid reason, Dost Cosmetics may restrict or refuse future COD orders.
Returns and refunds are governed by our Return & Refund Policy.
For hygiene and safety reasons, opened, used, swatched, or tampered-with cosmetics and personal-care products may not be eligible for return unless the product was damaged, defective, incorrect, or otherwise covered by our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
From time to time, Dost Cosmetics may offer discounts, promotional codes, bundles, free gifts, or other special offers.
Unless otherwise stated:
If you submit a review, photograph, comment, testimonial, or other content to Dost Cosmetics, you agree that the content is truthful and does not violate the rights of others.
You must not submit content that is unlawful, abusive, misleading, defamatory, obscene, fraudulent, or infringes another person's intellectual property rights.
We reserve the right to remove content that violates these requirements.
All content on the Dost Cosmetics website, including our brand name, logos, product descriptions, graphics, photographs, text, designs, and other materials, belongs to Dost Cosmetics or its respective owners and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, distribute, sell, or commercially use our website content without prior written permission.
Our store may use third-party services such as payment providers, courier companies, technology providers, analytics services, and other service providers.
Your use of third-party services may also be subject to the terms and policies of those providers.
Dost Cosmetics is not responsible for the independent policies or actions of third-party service providers.
We try to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, technical issues, or other operational reasons.
To the extent permitted by applicable law, Dost Cosmetics will not be responsible for losses resulting from circumstances outside our reasonable control, including courier delays, incorrect customer information, unauthorized use of an account, technical problems, or events beyond our control.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.
We may update these Terms of Service from time to time to reflect changes to our business, services, policies, or legal requirements.
The updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of our website after changes are posted means you acknowledge the updated Terms, subject to applicable law.
These Terms of Service are intended to be governed by the applicable laws of Pakistan.
Any dispute relating to an order or use of our website should first be brought to our attention so that we can attempt to resolve the matter directly and fairly.
If you have questions about these Terms of Service, your order, or our policies, please contact us:
Dost Cosmetics
Email: dostcosmatics845@gmail.com
Phone / WhatsApp: 03049292644
Address: Shop No. 15–18, Alhajs Shopping Plaza, Karkhano, Peshawar, Pakistan